Roy's Place Customer Survey

What Meal Have You Eaten?
Lunch
Dinner
Both
When Do You Visit?
Weekday
Weekend
Both

How Often Do You Dine at Roy's Place?
Weekly
Monthly
3 - 4 times per year
1 - 2 times per year
Only once or twice




HOW WAS YOUR SERVICE?
1 = Below Average; 5 = Average; 10 = Above Average
I was seated
promptly
My order was taken
when I was ready
My drink was
delivered promptly
The wait for my
meal was
appropriate
I received my
check when I
was ready

HOW WOULD YOU RATE YOUR MEAL?
1 = Below Expectations; 5 = Met Expectations; 10 = Exceeded Expectations
Quality Quantity Taste

WHAT WAS YOUR IMPRESSION OF THE FACILITY?
1 = Below Standard; 5 = Standard; 10 = Above Standard
Building Parking Lot Dining Area Rest Rooms

HOW WOULD YOU RESPOND TO THE FOLLOWING STATEMENT ABOUT ROY'S PLACE?
1 = Disagree Strongly; 5 = Agree; 10 = Agree Very Strongly
My Visit
was Enjoyable
Roy's Place is
a Great Value
I Plan to Visit
Roy's Place Again
I Would Recommend
Roy's Place to Others

WHY DO YOU VISIT ROY'S PLACE?
Check All That Apply
The 200 Sandwiches Quality of Food Large Portions
The Funky Menu Atmosphere Location

HOW DID YOU FIND OUT ABOUT ROY'S PLACE?
Check All That Apply
Washington Post Ad Hotel Magazine Ad Newspaper Story Friend
Television Commercial Community Yellow Pages Internet

DO YOU HAVE ANY SPECIFIC COMMENTS, COMPLAINTS, OR COMPLIMENTS?
(If you prefer you can show your appreciation by sending money)

PLEASE PROVIDE SOME BACKGROUND INFORMATION (OPTIONAL)
Age
Under 25
25 - 39
40 - 49
50 - 64
65+
Gender
Male
Female
Education Level
High School
Some College
College
Post-Graduate
Household Income
Under $25,000
$25,000 - $50,000
$50,000 - $75,000
Over $75,000

TO BE ELIGIBLE TO WIN A $50 GIFT CERTIFICATE,
PLEASE COMPLETE THE FOLLOWING:
First Name: Last Name:
Address 1: Address 2:
City: State:
Zip Code: E-mail:
Telephone: Fax:
NOTE: Your information will be kept confidential. We will NOT share
any personal information with any company or individual.

THANK YOU FOR YOUR COMMENTS AND FOR VISITING ROY'S PLACE!